Antrim Truck Stop
580 White Lake Road - Exit 184, Arnprior, ON K7S 3G9
Phone: 613-623-3003 - Fax: 613-623-1003
Truckers' Paperwork Fax: 613-623-7919

Accessible Customer Service Plan - Providing Goods and Services to People with Disabilities

ATC's Accessible Customer Services Plan

Statement of Commitment

The Antrim Truck Centre Ltd. is committed to excellence in serving all customers.

Training

As part of the requirements under Ontario’s law, the Antrim Truck Centre Ltd. ensures all employees receive accessible customer service training to employees who deal with the public.

Information and Communications

The Antrim Truck Centre Ltd. is committed to meeting the communication needs of people living with disabilities. We will consult with the individuals affected to determine their specific needs.

The Antrim Truck Centre Ltd.’s websites and content on those sites conform to WCAG 2.0, Level A.

Customers who wish to provide feedback on the way Antrim Truck Centre Ltd. provides goods and services to people with disabilities can contact the General Manager, by calling 613-623-3003 or in writing. All feedback, including complaints, will be addressed as quickly as possible to ensure the satisfaction of our customers.

Design of Public Spaces

All public spaces at the Antrim Truck Centre Ltd. are fully accessible.

Accessibility for Ontarians with Disabilities Act of 2005

The Antrim Truck Centre Ltd. welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in the selection process.