Accessibility Plan

Providing Goods and Services to People with Disabilities

Statement of Commitment

The Antrim Truck Stop is committed to excellence in serving all customers.

Training

As part of the requirements under Ontario’s law, Antrim Truck Stop ensures all employees receive accessible customer service training to employees who deal with the public.

Information and Communications

The Antrim Truck Stop is committed to meeting the communication needs of people living with disabilities. We will consult with the individuals affected to determine their specific needs.

Antrim Truck Stop’s websites and content on those sites conform to WCAG 2.0, Level A.

Customers who wish to provide feedback on the way Antrim Truck Stop. Provides goods and services to people with disabilities can contact our Operations Manager by calling Mark Reader at 613-623-3003 ext254 or in writing at mark@antrimtruckstop.com. All feedback, including complaints, will be addressed as quickly as possible to ensure the satisfaction of our customers.

Design of Public Spaces

All public spaces at the Antrim Truck Stop are fully accessible.

Accessibility for Ontarians with Disabilities Act of 2005

The Antrim Truck Stop welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.